Question 1

How Does an Atmospheric Water Generator Work?

Accepted Answer

An atmospheric water generator extracts moisture from the air through a condensation process and converts it into clean drinking water. The water then passes through multi-stage filtration and UV sterilization to ensure maximum safety and quality.

Question 2

How Much Water Can the Units Produce?

Accepted Answer

Rated output is measured at 30°C and 80% relative humidity: DWG-16 — 16 L/day; HG-30 — 30 L/day; OWG-60 — 60 L/day; OWG-100 and AGO-100 — 100 L/day; CWG-100 — 100 L/day; CWG-250 — 250 L/day; CWG-500 — 500 L/day; CWG-1000 — 1,000 L/day; CWG-3000 — 3,000 L/day; CWG-5000 — 5,000 L/day. Output falls when temperature or humidity is lower.

Question 3

Is a Water Supply Connection Required?

Accepted Answer

No. The units produce water directly from the air and do not require connection to a municipal water network. Only an electrical power supply is needed.

Question 4

Is the Water Safe to Drink?

Accepted Answer

Yes. Water quality is supported by multi-stage filtration and UV sterilization, which help remove dust, bacteria, and contaminants. The water quality & treatment document (PDF) and the model datasheet are published on each product page. Additional laboratory/test documentation is also available on request via Contacts.

Question 5

What Maintenance Is Required?

Accepted Answer

Spec sheets list typical operating windows of 15–40°C and 35–95% relative humidity (some industrial models 15–35°C and 45–95%). Filters and UV lamps are consumables; replacement intervals depend on use and are not given as a single figure on the tables.

Question 6

How Much Electricity Do the Units Consume?

Accepted Answer

Water-making power on the spec sheets: DWG-16 — 400 W (900 W total with heating); HG-30 — 300 W (800 W total); OWG-60 — 1,000 W (1,500 W total); OWG-100 — 2 kW (2.5 kW total); CWG-100 compressor — 2 kW; CWG-5000 — 2 × 47.3 kW on 380 V.

Question 7

How Much Does an Atmospheric Water Generator Cost?

Accepted Answer

We do not publish a single list price. Atmospheric water generator price depends on daily capacity, configuration, intended application (home, hotel, commercial or industrial) and installation conditions. Share your water demand and location via Contacts and we will prepare a quotation. Factors that affect price include model capacity (for example 30 L/day vs industrial CWG units), options and support requirements.

Question 8

Which Water Generator Is Suitable for a Hotel?

Accepted Answer

A water generator for hotels depends on guest volume, staff areas and whether you need drinking water only or broader on-site supply. Compact units such as HG-30 (30 L/day) can support smaller properties or selected points of use; larger commercial atmospheric water generators (OWG/AGO/CWG ranges) suit higher demand. Tell us rooms, peak usage and climate so we can recommend a model — see also Solutions and Products.

Question 9

Are They Suitable for Homes and Offices?

Accepted Answer

For a home or small office: DWG-16 (16 L/day) and HG-30 (30 L/day). OWG-60 and OWG-100 suit larger offices. AGO-100 is a 100 L/day split indoor/outdoor system. CWG models from 100 to 5,000 L/day are for commercial and industrial sites.

Question 10

What Are the Main Benefits of Atmospheric Water?

Accepted Answer

The main advantages include independence from plumbing infrastructure, reduced plastic waste, controlled water quality, and lower costs for water delivery and storage.

Question 11

Do You Provide Warranty and Service Support?

Accepted Answer

Yes. We provide warranty coverage, technical support, and professional service for all Cup of Air atmospheric water generator models.

Question 12

Which model is right for a family of 4?

Accepted Answer

A family of four typically needs a compact unit. DWG-16 produces 16 liters per day; HG-30 produces 30 liters per day (both rated at 30°C and 80% humidity). Choose HG-30 if you want extra capacity for guests or drier days, when output drops.

Frequently Asked Questions