Frequently Asked Questions

An atmospheric water generator extracts moisture from the air through a condensation process and converts it into clean drinking water. The water then passes through multi-stage filtration and UV sterilization to ensure maximum safety and quality.

Rated output is measured at 30°C and 80% relative humidity: DWG-16 — 16 L/day; HG-30 — 30 L/day; OWG-60 — 60 L/day; OWG-100 and AGO-100 — 100 L/day; CWG-100 — 100 L/day; CWG-250 — 250 L/day; CWG-500 — 500 L/day; CWG-1000 — 1,000 L/day; CWG-3000 — 3,000 L/day; CWG-5000 — 5,000 L/day. Output falls when temperature or humidity is lower.

No. The units produce water directly from the air and do not require connection to a municipal water network. Only an electrical power supply is needed.

Yes. Water quality is supported by multi-stage filtration and UV sterilization, which help remove dust, bacteria, and contaminants. The water quality & treatment document (PDF) and the model datasheet are published on each product page. Additional laboratory/test documentation is also available on request via Contacts.

Spec sheets list typical operating windows of 15–40°C and 35–95% relative humidity (some industrial models 15–35°C and 45–95%). Filters and UV lamps are consumables; replacement intervals depend on use and are not given as a single figure on the tables.

Water-making power on the spec sheets: DWG-16 — 400 W (900 W total with heating); HG-30 — 300 W (800 W total); OWG-60 — 1,000 W (1,500 W total); OWG-100 — 2 kW (2.5 kW total); CWG-100 compressor — 2 kW; CWG-5000 — 2 × 47.3 kW on 380 V.

For a home or small office: DWG-16 (16 L/day) and HG-30 (30 L/day). OWG-60 and OWG-100 suit larger offices. AGO-100 is a 100 L/day split indoor/outdoor system. CWG models from 100 to 5,000 L/day are for commercial and industrial sites.

The main advantages include independence from plumbing infrastructure, reduced plastic waste, controlled water quality, and lower costs for water delivery and storage.

Yes. We provide warranty coverage, technical support, and professional service for all Cup of Air atmospheric water generator models.

A family of four typically needs a compact unit. DWG-16 produces 16 liters per day; HG-30 produces 30 liters per day (both rated at 30°C and 80% humidity). Choose HG-30 if you want extra capacity for guests or drier days, when output drops.